There's been another thing i've tried to do since the start of the year, and that's to let it be known when services and products i've purchased aren't up-to-snuff. When dealing with small/local businesses, i like to make my discontent known constructively and tactfully, but when it's big and impersonal, i feel no such compunction.
Large businesses often don't seem to care that they deliver shoddy value in return for what one pays, so i REALLY don't feel bad about giving my honest opinion very publicly. Thanks to the internet and a wide variety of reviewing sites, it's even easy!
So get out there and trash the reputations of those who cheat, disappoint and defraud you! Visit sites like Yelp or the BBB before trying a new service/vendor/whatever, and check out how they treat their customers. Enough of this kind of client involvement might possibly convince them that they should pay a LITTLE more attention to quality-control while they still have a reputation left to lose.
BBB .. OK ... The most dishonest man I worked for was a member of BBB. It was the first and often only invoice he ever paid.
ReplyDeleteBBB is mainly about dues collection, not about evaluation. They lose complaints, likely due to bad mouthing clients loses clients. If you are not a client, they do not track you much.
They are like ADA, all about money collection, or any of the charities.
Oh well, carry on the good work.
no doubt a lot of "bad" businesses participate, but we've had a lot of luck with them helping us get satisfaction from companies that gave us unsatisfactory service ... before we "threatened" them with the BBB. :-) i like to at least look up businesses i've never dealt with before, and see if there are complaints filed.
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